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Performance Questionnaire
Please fill out the form below with as much information as possible. Thank you.
*
Indicates required field
Name
*
First
Last
Company Name
*
Email
*
1. What area (Example—Sales) of the program do you experience the slowdowns?
*
2. What time of day do you experience slowdowns. All the time or specific times of the day?
*
3. Is it happening on all the workstations or is it isolated to a particular computer(s)?
*
4. Are the computers that are affected connected through wireless or wired?
*
5. Do the computers that are experiencing the performance issues have antivirus software running?
*
6. Does disabling the antivirus software improve performance or is it the same?
*
7. To your knowledge have there been any Windows Updates or software updates in the past few days?
*
8. What is the power plan or performance settings of the affected computer? Is it set to balanced or high performance?
*
9. If there was a Pacific Solutions Update ran did you notice the performance issue immediately after?
*
10. Does a reboot of your Workstation(s) remedy the performance issue?
*
11. Did your Internet Service Provider or IT company upgrade or change your modem, router, or switches recently?
*
12. To the best of your knowledge, when was the last time the local user temp file directory has been purged on the workstation and the computer restarted?
*
Please add any additional information that may be helpful.
*
Submit
Home
Events
>
User's Education Seminar
Products
Management Software
>
Commercial: JobRunner
Residential: FloorManager
Warehouse Module
Estimation Software
>
FloorRight
Measuring Software
>
SiteDraw
Data Backup
Education
Management
>
Foundations Education
Classroom
E-Learning
On-Site
Consulting
FloorRight
>
On-Site
Classroom
E-Learning
Support
Pacific Connect
FloorRight Support
B2B
Upgrade Request
Webstore
Login
About Us
Employment
Contact