Performance Questionnaire

Please fill out the form below with as much information as possible. Thank you.

* Indicates required field

Name *

First

Last

Company Name *

Email *

1. What area (Example—Sales) of the program do you experience the slowdowns? *

2. What time of day do you experience slowdowns. All the time or specific times of the day? *

3. Is it happening on all the workstations or is it isolated to a particular computer(s)? *

4. Are the computers that are affected connected through wireless or wired? *

5. Do the computers that are experiencing the performance issues have antivirus software running? *

6. Does disabling the antivirus software improve performance or is it the same? *

7. To your knowledge have there been any Windows Updates or software updates in the past few days? *

8. What is the power plan or performance settings of the affected computer? Is it set to balanced or high performance? *

9. If there was a Pacific Solutions Update ran did you notice the performance issue immediately after? *

10. Does a reboot of your Workstation(s) remedy the performance issue? *

11. Did your Internet Service Provider or IT company upgrade or change your modem, router, or switches recently? *

12. To the best of your knowledge, when was the last time the local user temp file directory has been purged on the workstation and the computer restarted? *

Please add any additional information that may be helpful. *

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Inventors of great flooring software

Hours

M-F: 7am - 5pm Pacific

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Telephone

800.400.4927

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Email

sales@pacific-solutions.com

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ADDRESS

Mailing Address: 810 Oak Meadow Drive #682927
Franklin TN 37068
TN Office: 3011 Harrah Dr #B, Spring Hill, TN 37174