Server Hosting
Pacific Solutions' Hosting Service
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Why consider fully managed hosting services?
Pacific Solutions JobRunner or FloorManager is the backbone of your business operation. It is important to keep your software up to date, accessible and to keep your data secure. Covid forced many businesses to devise strategies where their employees can effectively work from home, and some of them may never return to the brick-and-mortar office environment that we had become accustomed to prior to the pandemic. Working remotely puts additional demand on your server, and on your internet speeds when hosting Pacific Solutions from an on-premise server. Additionally, whenever employees are able to access the database from outside the office, so are hackers—which places an added burden on the small business to keep their servers, firewalls, VPN’s and virus protection software up to date. Further, there is the ongoing need for daily backups that are not stored on your local network and are archived in a way that is hidden from a ransomware attack. Certainly, a reputable IT firm can set up a server and safeguard it to limit external attacks, but more and more clients are turning to Pacific Solutions for assistance with servers that are configured to perform and protect the data.
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Fully Managed Server
Pacific Solutions uses a dedicated appliance for each company using our hosting service. for optimal performance unlike hosting services such as AWS, there are no
other companies who share your server. Our fully managed hosting service includes the following:
server performance for a nominal increase to your hosting subscription. |
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Networks
For ISP specs, internet speed recommendations, workstations, tablets and remote printer specifications, please visit https://www.pacific-solutions.com/SAASsysreq.html for further information.
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Remote Accessibility
The hosted server will be accessed via VPN using RDP or a Wavefire application. The remote connection is not browser based.
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Viruses and Ransomware
Pacific Solutions takes all precautions to protect your server and data. However, Pacific Solutions does not warrant that we can prevent viruses, ransomware or data corruption. In the event of an attack, Pacific Solutions will restore the server within 24 hours of the time that the server outage is reported, and revert to the backup from the previous day. Pacific Solutions is not responsible for data loss or down time while we work to restore access to your system.
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IT Services
Although Pacific Solutions is not your IT service provider, we can assist your local IT firm with remote desktop installation on each of your workstations (that are compliant with specifications on the Pacific Solutions website) or mobile devices and verify connection to the software. As a part of our services, we also will work with you to ensure that you are able to print to local printers. Only the cloud server is fully managed by Pacific Solutions. Pacific Solutions does not manage your network, or workstations or other network hardware.
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Costs
Hosting fees are dependent on the size and configuration of the server that is specified for your company. Most of the time, we can match a server to the number of concurrent users who are accessing the server, but we want to evaluate your database, number of transactions, size of jobs (lines, not dollars) before making a final server recommendation.
List of additional single incident (not ongoing) charges
Hosting Service Fees
(This is in addition to JobRunner or FloorManager monthly maintenance fee and/or subscription)
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