Ready to Upgrade?
Fee based service available to all customers on an active maintenance contract.
Pacific Solutions' support and development teams are constantly making improvements and enhancement to the FloorManager and JobRunner ERP platforms. In order to update, your JobRunner or FloorManager system must be running on a supported version of FileMaker. The minimum version that supports our latest build runs is FileMaker 19 (FM19). If using a version below FileMaker 19, a FileMaker upgrade is required before requesting a JobRunner or FloorManager update.
If interested in a FileMaker UPGRADE, please carefully read the hardware requirements and education before completing the upgrade form.
Fee based service available to all customers on an active maintenance contract.
Pacific Solutions' support and development teams are constantly making improvements and enhancement to the FloorManager and JobRunner ERP platforms. In order to update, your JobRunner or FloorManager system must be running on a supported version of FileMaker. The minimum version that supports our latest build runs is FileMaker 19 (FM19). If using a version below FileMaker 19, a FileMaker upgrade is required before requesting a JobRunner or FloorManager update.
If interested in a FileMaker UPGRADE, please carefully read the hardware requirements and education before completing the upgrade form.
1. Hardware Requirements
If planning to use your own on-premise server, please carefully review the server and workstation specifications needed to run the upgrade to FileMaker 19.
Pacific Solutions strongly encourages you complete the upgrade form BEFORE purchasing any new equipment to ensure the new equipment will support your JobRunner/FloorManager ERP.
Pacific Solutions strongly encourages you complete the upgrade form BEFORE purchasing any new equipment to ensure the new equipment will support your JobRunner/FloorManager ERP.
If interested in Pacific Solutions' Hosting Services, you can request a quote for services here:
2. Education
For clients presently on version v22 of JobRunner/FloorManager or newer, Pacific Solutions provided self-guided training material for all new system updates.
If your company is coming from PS build v21 or earlier, we do require a minimum of two hours of one-of-one training for your team with a Pacific Solutions trainer. Based on experience, the transition from PS build v21 or earlier is much too extensive for the self-guided resources and will a minimum of two hours of training in preparation for update. More training hours can be purchased if necessary or desired,
If your company is coming from PS build v21 or earlier, we do require a minimum of two hours of one-of-one training for your team with a Pacific Solutions trainer. Based on experience, the transition from PS build v21 or earlier is much too extensive for the self-guided resources and will a minimum of two hours of training in preparation for update. More training hours can be purchased if necessary or desired,
3. Request Your Server be Reviewed for a FileMaker Upgrade
Please make sure your hardware meets the above hardware requirements before signing up for UPGRADE.
In order to help expedite the upgrade process, we ask Pacific Solutions clients to send this page to their I.T. tech to complete. Once we receive this completed form, we will review your hardware specs and begin the process to upgrade your FileMaker database licenses and update your JobRunner or FloorManager system.
In order to help expedite the upgrade process, we ask Pacific Solutions clients to send this page to their I.T. tech to complete. Once we receive this completed form, we will review your hardware specs and begin the process to upgrade your FileMaker database licenses and update your JobRunner or FloorManager system.
HoursM-F: 7am - 5pm Pacific
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Telephone800.400.4927
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