I need to update my JobRunner/FloorManager system.
Where do I start?


Find out what version of FileMaker database licenses you're running on.
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Here is how you find what FileMaker version your JobRunner or FloorManager system is on:

How to find JR/FM Version and how to find out current available version in client zone.
  1. If you are on FM19 and PS version v21.8.17, you are current
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If you are on FileMaker 17, 18, or 19

You need an update
If you are on a version starting with 17, 18, or 19, you just need a Pacific Solutions Update.
Your own I.T. company can run the update by following instructions at:


Or a Pacific Solutions tech can run the update process for you.
​Sign up for a Managed Update service by completing the Managed Update Form here: ​

​If you would like to add Tableau, DocuSign, or JotForm integration to your system, you will need to upgrade to FileMaker 19. Please proceed to Step 3 and complete the form on the Upgrade Request Page to upgrade.
If you are on FileMaker 16 and below 
(Or you want to add Tableau, DocuSign, or JotForm)

You need an Upgrade 
​If you are on a version starting with 16 or below (or if you want to add Tableau, DocuSign, or JotForm integration to your system), you need a FileMaker database upgrade before you can run a JobRunner or FloorManager update. You can start the upgrade process by reviewing the Upgrade Request page and then submitting the Hardware Specs Form on this page: