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I need to update my JobRunner/FloorManager system.
Where do I start?

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Find out what version of FileMaker database licenses you're running on.
​
Here is how you find what FileMaker version your JobRunner or FloorManager system is on:
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How to find JR/FM Version and how to find out current available version in client zone.

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  1. If you are on FM19 and PS version v21.8.17, you are current
​
If you are on 
FileMaker 17, 18, or 19

You need an update

If you are on a version starting with 17, 18, or 19, you just need a Pacific Solutions Update.
Your own I.T. company can run the update by following instructions at:
Self-Update Instructions


Or a Pacific Solutions tech can run the update process for you.
​Sign up for a Managed Update service by completing the Managed Update Form here: ​
Managed Update Service

​If you would like to add Tableau, DocuSign, or JotForm integration to your system, you will need to upgrade to FileMaker 19. Please proceed to Step 3 and complete the form on the Upgrade Request Page to upgrade.
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If you are on FileMaker 16 and below 
(Or you want to add Tableau, DocuSign, or JotForm)

You need an Upgrade 
​
If you are on a version starting with 16 or below (or if you want to add Tableau, DocuSign, or JotForm integration to your system), you need a FileMaker database upgrade before you can run a JobRunner or FloorManager update. You can start the upgrade process by reviewing the Upgrade Request page and then submitting the Hardware Specs Form on this page:
Upgrade Request Page
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Inventors of great flooring software


Hours

M-F: 7am - 5pm Pacific
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Telephone

800.400.4927
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Email

sales@pacificsolutions.com
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ADDRESS
Mailing Address: 810 Oak Meadow Drive #682927
Franklin TN 37068
TN Office: 3011 Harrah Dr #B, Spring Hill, TN 37174
  • Home
  • Products
    • Management Software >
      • JobRunner
      • FloorManager
      • Warehouse Management Module
      • DocuSign
      • Tableau
      • JotForm
      • PS Mobile
      • Spec-Intel
      • Enterprise Financials
      • Enterprise Scheduler
    • Estimation Software >
      • FloorRight
    • Measuring Software >
      • SiteDraw
    • Data Backup
  • Education
    • Management >
      • E-Learning
      • On-Site
      • Consulting
    • FloorRight >
      • On-Site
      • Classroom
      • E-Learning
  • Support
    • Server Hosting
    • FloorRight Support
    • System Requirements
    • Upgrade Request
    • Pacific Connect
  • Webstore
  • Clients
    • User's Education Seminar
    • Help Center | Client Zone
  • About Us
    • Our Team
    • Contact
  • Pacific Connect